Dialer Set & Support
10Xion provides end-to-end solutions for iGaming dialer setup and lead calling systems, designed to optimize player communication and streamline your sales processes. Our expert outbound dialer support and CRM integration help gaming companies improve lead engagement, increase conversions, and enhance operational efficiency.
Key Features of Dialer Systems
- Auto-Dialing & Predictive Dialing: Automate outbound calls to large contact lists with systems that skip busy signals, voicemails, and DNC lists, routing answered calls to available agents. Predictive dialers utilize algorithms to maximize agent talk time by calling multiple contacts simultaneously.
- CRM Integration: Seamlessly connect your dialer with popular CRM platforms like Salesforce or Hubspot for unified contact management, activity logging, and lead nurturing.
- Call Routing & Campaigns: Design intelligent call journeys with drag-and-drop workflows, route calls based on language, issue type, or customer tier, and launch targeted outbound campaigns efficient
- Call Monitoring & Recording: Supervise, record, and review calls for quality assurance, compliance, and training purposes.
- Real-Time Analytics & Reporting: Track call volume, agent performance, success rates, and other KPIs through intuitive dashboards to optimize your campaigns continuously.
- Outbound & Inbound Support: Manage inbound queries and outbound lead calls in one platform, ensuring agents are always engaged with the right prospects.
Benefits
- Higher Lead Engagement & Conversion: Reach prospects faster and more efficiently with intelligent dialers that optimize call pacing, while CRM integration ensures personalized follow-up.
- Operational Efficiency: Reduce manual dialing, eliminate idle times, and automate repetitive tasks to increase agent productivity.
- Compliance & Quality: Stick to telemarketing regulations with DNC list filtering, call recording, and real-time monitoring, ensuring your outreach remains compliant.
- Rapid Deployment: Get started in less than 24 hours with our turnkey dialer setup and expert support.
By choosing 10Xion's Dialer Setup & Support, your iGaming operations can unlock faster lead engagement, higher conversion rates, and smoother workflows for sustained growth.